Privacy policy

This Privacy Policy describes how House of Gulab (Brand: VanPotli) (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit or make a purchase from www.vanpotli.com⁠� (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

Web browser, IP address, time zone

Cookies installed on your device

Pages viewed and interaction with the Site

When you make a purchase or attempt to make a purchase, we collect:

Name

Billing and shipping address

Payment details (processed securely via payment gateways)

Email address

Phone number

2. How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate with you

Screen orders for potential risk or fraud

Provide you with information, offers, or updates (only if opted in)

Improve our website and customer experience

3. Payment Information

We use trusted third-party payment gateways such as Razorpay and Shopify Payments.

Your payment information is processed securely and we do not store your card or banking details.

4. Sharing Your Information

We share your Personal Information with third parties only to help us use your data as described above. For example:

Shopify (our e-commerce platform)

Razorpay (payment processing)

Shipping partners for order delivery

We may also share information to comply with laws or legal requests.

5. Cookies

We use cookies to:

Improve user experience

Remember preferences

Analyze site traffic

You can disable cookies through your browser settings.

6. Data Retention

We retain your order information for our records unless you request deletion.

7. Your Rights

You have the right to:

Access your personal data

Request correction or deletion

Withdraw consent for marketing

8. Changes to This Policy

We may update this policy from time to time to reflect changes in practices or legal requirements.

9. Contact Us

For more information about our privacy practices or if you have questions, please contact us:

House of Gulab (Brand: VanPotli)

Flat No. 802, Tower A, Omkar Altamonte

Malad East, Mumbai – 400097

Maharashtra, India

📧 Email: hello@vanpotli.com

📞 Phone: +91-9004523044