Terms of service

TERMS OF SERVICE

This website is operated by House of Gulab (Brand: VanPotli). Throughout the site, the terms “we”, “us” and “our” refer to VanPotli. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

3. PRODUCTS & SERVICES
All products are subject to availability. We reserve the right to limit the quantities of any products or services.

We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will be accurate.

4. PRICING & PAYMENT
Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product at any time without notice.

Payments are securely processed through trusted payment gateways such as Razorpay.

5. SHIPPING & DELIVERY
Orders are processed within a reasonable time and shipped as per our Shipping Policy.

Delivery timelines may vary depending on location and courier services.

6. RETURNS & REFUNDS
Returns and refunds are governed by our Refund Policy available on the website.

7. ACCURACY OF INFORMATION
We are not responsible if information available on this site is not accurate, complete, or current.

8. THIRD-PARTY LINKS
Certain content, products, and services may include materials from third parties. We are not responsible for examining or evaluating their content.

9. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

10. PROHIBITED USES
You are prohibited from using the site for any unlawful purpose, to violate any regulations, or to infringe upon our intellectual property.

11. DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

12. LIMITATION OF LIABILITY
House of Gulab (VanPotli) shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the service.

13. GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

14. CHANGES TO TERMS
We reserve the right to update, change or replace any part of these Terms of Service at any time.

15. CONTACT INFORMATION
For any questions about the Terms of Service, please contact us at:

Email: hello@vanpotli.com  
Phone: +91-9004523044  
Address:  
House of Gulab (Brand: VanPotli)  
Flat No. 802, Tower A, Omkar Alta Monte CHS Ltd  
Western Express Highway, Kurar Village  
Malad East, Mumbai – 400097  
Maharashtra, India