Shipping policy

At VanPotli (House of Gulab), we aim to deliver your orders safely and on time.

Processing Time

Orders are processed within 1–3 business days

Orders are not shipped on Sundays or public holidays

Delivery Time

Metro cities: 3–5 business days

Other locations: 5–7 business days

Shipping Charges

Shipping charges (if applicable) are calculated at checkout

Free shipping may be offered on selected promotions

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

Delays

Delivery delays may occur due to:

Weather conditions

Courier issues

High demand periods

We will keep you informed in such cases.

Incorrect Address

Please ensure your shipping details are correct.

We are not responsible for delays or losses due to incorrect address.

Contact

For shipping-related queries:

📧 hello@vanpotli.com